05/15/2025

The most common approach to implementing change seems to be to try to standardize processes across an organization. “Process mapping” and “business transformation” are big business for management consultancies. The problem is that all organizations, certainly those involved in creative work, are dependent on human creativity. If we could “standardize” the process into a series of steps, we could automate it and eliminate the costly, error-prone people.

— David Farley, Modern Software Engineering